Care of your Acrylic spa
To clean acrylic bath and hot tub surfaces, use a mild bathroom cleaner
and wipe with a damp sponge/cloth. Some Spa professionals recommend
that you use no chemicals when cleaning as it can alter the PH level
in your spa. A non abrasive cloth can be used on its own. For some
more tips go to the link below
Care of your Cedar Cabinet
Cedar requires a thin coat of Woodshield such as Feast and Watsons.
We use Feast and Watsons Woodshield (light Cedar) Approximately
three times per year apply a thin coat. Woodshield is an oil it
is not like varnish or paint and is very easy to apply. This will
stop the wood from fading and prolong the life of the cedar. For
product information call Feast and Watsons on free call 1800 252
Care of your water
The quality of your water is vital for your health and well being.
Poor water quality is dangerous and unpleasant. Regularly (at least
once per week) check the water balance and sanitiser levels by using
test strips or a test kit.
Check and clean filter regularly. A filter that
is blocked and dirty will consume more chemicals and will not keep
your spa water clean
Dump about 10% of your water weekly, replace this
with fresh water. If spa is used frequently and has a high bather
load it may be necessary to dump more of the water. Every 6 to 12
weeks dump all of the water. When replacing water add Boost and
Balance for Bromine spas and add Spa Start and Balance, Spa Chlorine
or Salt Boost to Nature2 spas
If water becomes dull and lifeless add a capful
of Shockright and run filter for 2 - 4 hours. If spa water is still
dull, dump some water and then add Boost and Balance, Salt boost,
Spa Chlorine or Spa Start and Balance as per instructions on back
Service of your spa
West Coast Spas can take care of all of the above for you
If you would like the best spa care for your spa
go to our service page; West Coast Spas can remind you when it is time
to have a service and arrange for one of our Spa technicians to
come out and service your Spa
Q My chlorine levels are going very
low and even disappearing within a day, what do I do?
Chlorine is not stable in hot water, this
means that it disappears quite quickly, this is why Bromine was
invented, as it continually releases Bromine from a dispenser, some
people find this type of spa sanitizing a bit harsh and sometimes
unpleasant. Nauture2 is a safe and pleasant alternative to Bromine.
Nature2 used to be used without chlorine and in some parts of the
world people still do not use chlorine with the spa, other than
adding some to the start up of the spa (this is used to break the
seal on the Nature2 stick).
Legislation came into place in 2004 (Australia) that states that
all spa pools must also use chlorine if using the Nature2 stick.
So it is now recommended that the chlorine levels be at a certain
level before entering the spa. This can be accomplished by using
a test strip and checking that the chlorine level is in the OK region.
Some people say that if you are also using a non chlorine type of
sanitiser such as Nature2 and Spa Shock, then it is OK to let the
Chlorine level drop a little bit below the OK region, however we
do not suggest this. It is also common for people who use Ozone
generators to allow their chlorine levels to drop a little low,
as they believe the chlorine levels do not need to be as high if
they are killing the bacteria with an Ozone generator and Spa shock.
We do not suggest this; however it is true that ozone and spa shock
do kill bacteria certain types of bacteria.
If you are using a Nature2 stick, Ozone generator and Spa Shock,
then these will all contribute to keeping your water safe and hygienic,
this is all that is being used in many parts of the world, however
in keeping with the legislation we recommend that you also add chlorine
and maintain the recommended levels.
Different types of spa chlorine are, Lithium Hypochlorite, Salt
Boost and Spa Chlorine. Note that Salt Boost does not contain salt,
it is called salt boost as it is used to increase the chlorine levels
of a salt swimming pool. Using Chlorine, Spa Shock, Nature2 and
an Ozone Generator as a combination is the preferred way to look
after your spa. Bacteria can thrive in warm water and can be hazardous
to your health, some bacteria can actually survive in chlorine;
this is another reason why having a combination of sanitisers is
the better option.
Q. My spa water has gone all cloudy
and smelly, what do I do
The quality of your water is vital for your
health and well being. Poor water quality is dangerous and unpleasant.
Regularly (at least once per week) check the water balance and sanitiser
levels by using test strips or a test kit.
A new spa will normally get dirty and cloudy quite quick, this is
because it is getting a lot of use, the new users normally cant
keep out of it and normally want all their friends and family to
try it as well. In the excitement of the moment the new users may
forget to put chemicals in or clean their filter. A spa filter will
only need to be cleaned once or twice a month, but in the first
weeks you may want to clean in once or twice a week. Check and clean
filter regularly. A filter that is blocked and dirty will consume
more chemicals and will not keep your spa water clean.
Dump about 10% of your water weekly, replace this with fresh water.
If spa is used frequently and has a high bather load it may be necessary
to dump more of the water. Every 3 months dump all of the water.
When replacing water add Boost and Balance for Bromine spas and
add Spa Start and Balance, Salt boost or Spa Chlorine to Nature2
spas (as per instructions on back on container)
Check and adjust pH balance, as a pH that is too high or too low
can cause a spa to go cloudy, pH increase or decrease can be used
Check Total Alkalinity and adjust accordingly. Chemicals for increasing
or decreasing alkalinity can be purchased from your local West Coast
If water becomes dull and lifeless add a capful of Shockright or
Spa Shock and run filter for 2 to 4 hours If spa water is still
dull, dump some water and then add Boost and Balance, Salt boost,
Spa Chlorine or Spa start and Balance as per instructions on back
Most cloudy spas can be fixed by adding 3 tablespoons of Shock,
a table spoon of Spa chlorine and fixing the pH and alkalinity levels
then cleaning the filter and running the filter for about 2-4 hours,
if this has not fixed the problem, clean the filter again and run
the filter for another 2-4 hours. If this has not cleaned your spa
it may be that some or all of your water may need to be replaced.
As an alternative to replacing your water, there are certain chemicals
that can be used that cling to these tiny particles in you spa,
this makes the particles bigger allowing them to be trapped by your
A spa that has just had a high bather load such as a spa party should
be emptied and cleaned. 4 people in your spa is equal to 300 people
in your swimming pool. Remember that the hot water in a spa opens
up your pores and removes oils, soaps, deodorants, sunscreen and